FREQUENTLY ASKED QUESTIONS
Where are you based and how can I see your work in person?
I’m currently based in Chicago, USA. I don't have a full on studio at home, yet. All of my work is produced at home, in the company of my 2 Chihuahuas. (Fidel + Terrance)
How long does it take for me to receive my artwork?
Super honored you chose to puchase items from me! Please allow up to 7-10 business weeks for domestic orders. Please ask about expedited shipping if interested.
Do you ship overseas?
Yes. I ship worldwide including United Kingdom, Australia, etc. Please allow up to 3-4 weeks for international orders to arrive. Please ask about expedited shipping if interested.
How are shipping costs determined?
Shipping costs are determined based on the price, dimensions, and weight of the artwork(s) purchased, as well as the shipping destination. Shipping costs include packaging and handling. Please note that artwork may be subject to duties, taxes and/or fees according to your country’s regulations. Please consult your local customs office for more details about duties and taxes. For a shipping cost estimate, please contact me at firstname.lastname@example.org or Joi@19art81.com.
How will my large artwork be shipped to me?
I work with qualified art framers in my local area. They handle your newly purchased artwork with the utmost care and will package your piece safely.
Do you do commissions?
Yes, I do! Please email me at email@example.com
What type of materials do you use and how do you finish your paintings?
Most of my work is created using acrylic and water based media. I recreate a lot of my work on various mediums. So I can share my craft faster.
I own a gallery or store and I'd like to carry your work.
Thank you for your interest! Please feel free to contact me for enquiries about representation, licensing, or wholesale opps.
What type of prints do you offer?
I offer giclée prints on canvas. The canvas material is a beautiful upgrade on a typical paper print. It does not rip, and has a textural quality that mirrors the exact canvas I paint on. Many times people can't tell the difference from an original!
I also offer stretched canvas prints. These are canvas prints adhered to 1" wooden stretcher bars ready for you to pop on your wall.
How do I care for my print?
Prints should be framed as soon as possible to avoid damage. For stretched canvas prints, keep them away from water and direct sunlight.
All sales are final. Exceptions are made in case of any damage incurred during shipping. If this happens, please contact me within 7 days of receiving your artwork.